Melee.gg Entry Fee and Payment Policies

This page provides information about our policies regarding the acceptance of entry fees and the procedures for entry fee reimbursements.

Table of Contents

• Activating Entry Fees on Melee
• Payment Methods
• Currencies
• Refunds
• Refund Fees
• Disputes
• Fee Structure
• Glossary
• Reimbursements
• Reporting
• Charity Tournaments

Activating Entry Fees on Melee

To start accepting entry fees, you need to link a PayPal account to your Organization through the Edit Organization page. By activating entry fees, you are accepting the Melee Terms of Service and adhering to the community guidelines and policies of the game of the tournament you're hosting.

Exceptions include:

• Tournaments with a Service Level Agreement (SLA) established with Keyrune Incorporated.
• Tournaments that are directly sponsored by the game’s publisher.
In partnership with Ravensburger, Disney Lorcana Hobby Store Locations that are given the green light for organized play have the choice not to use Melee's entry fee system for their Lorcana tournaments. However, if these Locations decide to go with Melee for collecting entry fees, players participating in their tournaments will have the usual application fees applied when they pay entry fees via Melee.

Payment Methods

Players can use various payment methods to cover entry fees, with no extra setup required by the organizer. Please note that not all payment methods are accessible on every device and in every region.

Currencies

Organizers can choose their preferred currency from the options listed below. This chosen currency will be used for all transactions, including the payment of entry fees by players and payout to the organizer.

For all currencies other than USD, payment can only be made via the PayPal portal*. In this case, entry fees will remain stored in PayPal until reimbursements are processed, thus avoiding exchange rate fees.

*The PayPal portal allows individuals without a PayPal account to pay with a credit/debit card.

Refunds

• Before a Tournament: Refunds are automatically triggered when players unenroll from a tournament, or if the organizer unenrolls a player.
• During a Tournament: Organizers can refund players from the Tournament Controller by clicking on their name to access the Player Card.
• After a Tournament: To process a refund request, organizers must contact Melee staff via email at contact@melee.gg.
• After Entry Fee Reimbursement: Once the tournament’s entry fees have been reimbursed to the Organizer, any subsequent refunds are the responsibility of the Organizer.

Please note that refunds are always issued in the same currency as the original payment was received, ensuring consistency and avoiding any complications due to currency exchange rates.

Refund Fees

Third-party payment processors, such as Stripe or PayPal, charge a fee whenever a payment is refunded. When a player is refunded or a tournament is canceled, the organizer is responsible for fees charged by a third-party payment processor. Those fees will be deducted from the reimbursement for that tournament or invoiced if the reimbursement amount is not sufficient to cover them.

Disputes

Should a player contest a payment, Melee will inform the Organizer, who will then decide the preferred method for dispute resolution. Organizers are responsible for all third-party processing fees that arise during the resolution process.

Fee Structure

Additional third-party processing fees, Melee platform fees, and per-transaction fees apply to all entry fees, over and above the entry fee set by the organizer. This fee structure can change, and is detailed below:

Glossary

• Third-party Processing Fees & Per-transaction Fees: These are fees incurred for using third-party processors like Stripe or PayPal.
• Melee Platform Fees: Fees that Melee charges for using the platform.
• Min. Application Fee: The lowest fee Melee will charge for online payments. This includes percentages and per-transaction fee.
• Min. Entry Fee: The lowest possible entry fee.
• Registration Only: When Melee is used solely for event registration, excluding tournament operations.
• Publisher Supported: Tournaments directly supported by a game’s publisher.
• No Melee Platform Fees: Instances like charity events where Melee will not charge a platform fee. To see if your event qualifies, email us at contact@melee.gg.
• No Fees: No additional fees are charged.

Reimbursements

Approximately a week after a tournament concludes, organizers will automatically receive entry fee reimbursements. Every Tuesday, funds for each tournament that ended more than a week prior will be released to organizers. Reimbursements are sent to the PayPal account linked to the organization, with the total payout for each tournament being the sum of all collected entry fees, minus any platform or refund fees linked to fees collected outside of the Melee website.

Currently, there are no fees for transferring entry fee reimbursements.

Tournaments that are not marked as “Ended” will not receive reimbursement. A tournament automatically ends when the result of the last round is submitted. If there are additional rounds, phases, or unresolved matches, the tournament will not end. Additionally, organizers must manually end registration-only tournaments via the Tournament Controller.

Reporting

Organizers can view each tournament entry record and entry fee reimbursement in their organization's dashboard.

Charity Tournaments

For tournaments where the entry fees mainly go to charity, Melee will waive the Melee Platform Fee. Only Third Party Processing and Per-Transaction Fees linked to third-party payment processors will apply. For assistance, email us at contact@melee.gg.